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Returns and Refunds Policy

As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at Flower Box Melbourne, and would like for you to enjoy our beautiful arrangements as much as we do.

If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue. Should you have any questions regarding the care of your arrangement or plant, please contact us at the shop during our business hours; we would be more than happy to assist you.

If you have any questions about our Returns and Refunds Policy, please contact us.